| The Receiver Much of people's
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| | developing telephone neck syndrome (TNS).
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| phone-related discomfort stems from poor
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| | TNS is a consequence of prolonged working
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| receivers (the part of the phone into
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| | with the neck bent to the side. Working
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| which you talk and listen). When buying a
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| | with this posture can result in
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| phone, hold the receiver against your ear
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| | hypercontracted muscles on phone side
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| as if you were having a conversation. If
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| | restricting blood supply, becoming
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| the earpiece is uncomfortable, try a
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| | irritated, and going into spasm.
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| different model. Phones - like people -
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| | Elongated muscles on opposite side can
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| come in different shapes and sizes, so
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| | also cause pain. To reduce the chances of
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| you should be able to find one that's
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| | TNS you might want to consider hands-free
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| comfortable. Also make sure that the
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| | options, such as: A headset (one of the
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| receiver fits comfortably in your hand.
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| | most common and effective solutions) ; A
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| If you're shopping for a phone for your
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| | speakerphone (more difficult for private
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| home office, think about whether it
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| | conversations if you're in a shared space
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| should be cordless, which will allow you
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| | or in a noisy setting); and A neck rest
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| to move around. You can also look for a
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| | that attaches to the back of the phone
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| headset option on nearly any phone
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| | headset and allows you to cradle the
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| (corded or cordless) which allows you to
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| | phone between the neck and shoulder
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| talk hands-free. This is often the
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| | without an awkward posture.
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| preferred solution for people who talk
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| | Note that using a hands-free feature also
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| for long periods of time.
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| | makes it easier to conduct simultaneous
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| The Keypad While you're in the store, try
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| | tasks (such as typing or writing) while
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| dialing a phone number on the keypad.
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| | using the phone.
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| Make sure that you can easily and
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| | Headsets facilitate hands-free phone use,
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| accurately hit the buttons. (Some phones
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| | while protecting the privacy of the
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| have their buttons placed closer
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| | conversation. A headset has an earpiece
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| together, making it harder for people
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| | for listening with one or both ears, and
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| with large fingers to dial). Verify that
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| | an attached microphone for speaking.
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| you can read any information displays on
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| | Additional features of headsets may
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| the phone. Think about how you'll use the
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| | include ear buds that discretely fit
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| phone. The advantage of most desktop
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| | inside the ear, cordless units that allow
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| phones is that the keypad is on the base
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| | increased mobility, noise-cancelling
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| unit, which allows you to see what you're
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| | microphones that cancel out background
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| dialing while holding the handset. This
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| | noise, and amplifiers to increase the
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| is especially useful if you spend a lot
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| | audible signal.
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| of time in voice mail and other automated
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| | Speakerphone Speakerphones facilitate
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| systems where you have to make numeric
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| | hands-free phone use, though there is
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| selections. Phones with the number pad on
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| | little a user can do to maintain call
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| the handset are less convenient for this
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| | privacy.
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| kind of work, since it's difficult to
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| | Neck Rest Neck rests are large pieces of
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| simultaneously push numbers and listen to
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| | plastic or cushioned material that attach
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| automated voice commands.
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| | to the back of a receiver, minimizing the
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| Accessories/Options If you use your phone
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| | strain involved with wedging the receiver
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| a lot, keep in mind the risks of
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| | between the shoulder, neck and ear.
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