Adoption of Ergonomic Program Can Deflect Workforce Crisis

U.S. industry is headed toward a workforce crisisindustry. Budnick said ergonomics is "essential in an
that will require critical changes in our nationaleffective continuous improvement system" in any
paradigm. Our workforce is not only declining inbusiness or industry.
numbers, it is becoming increasingly multicultural.Ergonomics takes a human-centered approach to
Even more challenging is the fact that workerstask and tool design. It recognizes differences in
now entering the workforce expect greaterthe individual characteristics and capabilities of
challenge and greater rewards from their jobsworkers and strives to accommodate those
than their predecessors. In the keynote speech atvariables into the design of equipment and the
last summer's Material Handling and Logisticsstructuring of tasks. In effect, ergonomics works
Summit, Benoit Montreuil, president of the Collegeto fit the task or equipment to the worker
Industry Council on Material Handling Education,instead of unenlightened approach of forcing the
warned that long-term solutions to the pendingworker to try to adapt to the task. The goal of
workforce crisis will require American industry toergonomics is to prevent soft tissue, repetitive
adjust its attitude toward its workforce andmotion, repetitive stress and musculoskeletal
develop new programs to protect the health andinjuries. Nearly half of all lost work days can be
safety of that workforce.attributed to musculoskeletal injuries. These
Montreuil believes the crisis facing labor-intensiveinjuries cost U.S. industry more than $61 billion per
U.S. industries is threefold:year in lost productivity and an additional $20 billion
1. America's workforce is shrinking. As Babyin annual medical, insurance and workers
Boomers retire, there will be fewer workers tocompensation costs.
replace them. Industry must move to protect theThe value of respecting workers has been proven
health and safety of a smaller workforce.time and again. Toyota is one of several
2. The next generation of technology-savvyinternational corporations that has made
American workers is gravitating toward moreergonomics a pillar of its business execution plan.
challenging white collar jobs. Most labor jobs areWhen workers are valued, productivity, product
perceived to be dull, entry-level jobs requiring littlequality and customer service ratings increase
skill. Industry must focus on improved automationdramatically while injuries, absenteeism and
and technology that will provide more challenging,workplace negativity decrease significantly.
more varied and safer work environments.Implementation of an ergonomics program
3. Labor jobs have traditionally existed on thedemonstrates respect for workers and indicates
bottom-rung of the pay scale. New workersthat their health and safety is a primary
expect good pay and comprehensive benefits. Incorporate concern.
the past, many businesses have skirted this issueIn formulating an ergonomics program, tasks,
by either outsourcing labor jobs to foreignequipment and the work environment should be
countries or hiring migrant workers. However,evaluated for the following factors:
rising transportation and fuel costs coupled with1. amount and angle of force applied during task
increasing overseas pay scales have caused U.S.performance
companies to re-evaluate the advantages of2. velocity of movement required to perform
returning production to the U.S. In addition, thetask
current economic downturn has sent immigrants3. awkward or fatiguing postures required during
packing with declining immigration rates expectedtask performance
to continue until the recession ends.4. repetition or frequency of task
The implementation of ergonomic practices and5. duration of task and number of times per day
installation of ergonomic equipment could becomeit must be performed
a powerful tool in industry's fight to attract and6. vibration worker is subjected to during task
maintain a viable workforce. A proactive attitudeperformance
toward ergonomics demonstrates value and7. contact pressure that must be maintained
respect for workers, Peter Budnick, Ph.D., toldduring task performance
attendees of a recent material handling8. environmental factors present in work
conference. The founder, president and CEO ofenvironment, including lighting, temperature, noise,
Core 3, Ergoweb and Ergobuyer said, "A welletc.
formulated ergonomics strategy supports andThe goal of ergonomics is to eliminate the
accelerates continuous improvement in anydiscomfort and stress these factors cause
organization, facility or supply chain."workers. Studies prove that implementation of an
Integration of ergonomic practices and equipmentergonomic program results in significant decreases
into manufacturing and business operationsin injury rates and associated costs, decreases in
improves productivity, quality control, wastelost man-hours and absenteeism and a marked
reduction and safety. Ergonomics canimprovement in worker job satisfaction. With a
"operationalize" a company's respect for itsgeneral one-year turnaround on investment
workers, said Budnick. He postulated that manyrecovery, the implementation of a comprehensive
companies fail to recognize the value ofergonomics program could be the most
ergonomics because they misunderstand thecost-effective answer to American industry's
concept and its potential application to theirlooming workforce crisis.